Privacy Policy

Effective Date: 28 November 2025

1. Responsible Party

Monica-Ecaterina Samoila – Energetikerin
Eckertstrasse 30G, Top 27, 8020 Graz, Austria
Email: contact@monicasamoila.at
Phone: +43 – 677 – 628 73073

2. Personal Data We Collect

We collect the following personal data when you submit a session booking request:

• Full Name

• Email Address

• Phone Number

• Message describing your needs

3. Purpose of Data Processing

We use your data to:

• Manage and confirm your bookings for sessions or workshops.

• Communicate with you about services and updates.

• Comply with legal obligations (invoices, taxes).

• Improve the website and our services.

4. Legal Basis

Your personal data is processed based on:

• Performance of contract (booking and providing services).

• Legal obligations (tax and business law).

• Legitimate interests (website operation, service improvement).

• Consent (for optional cookies or newsletter subscriptions).

5. Cookies

• Required cookies: Necessary for website functionality. No consent is needed.

• Optional cookies: Used for analytics or improving user experience. You may accept or decline them via the cookie banner.

• Cookies do not run programs or deliver viruses, and can only be read by our website or service providers.

6. Data Sharing

• Your personal data is not sold or shared with third parties except where necessary to provide services (e.g., payment processors).

• Third-party services process data according to their own privacy policies.

7. Data Retention

• Personal data related to bookings is stored for 7 years for tax and legal purposes.

• Analytics or anonymized website data is retained for 2 years.

8. Data Storage
Your data is stored securely on our website hosting platform (Hostinger) and delivered to our designated email address.

9. Access
Only the site owner has access to your personal data.

10. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Correct or update your data

• Request deletion of your data

• Object to processing

• Withdraw consent at any time by contacting us at the email address provided on this website. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

• Request data portability

• File a complaint with the Austrian Data Protection Authority (DSB)

To exercise any of these rights, contact: contact@monicasamoila.at

11. Security

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

12. Changes to This Privacy Policy

This policy may be updated. The effective date at the top will always indicate the current version.